Privacy Policy dadu4 — Member Personal Data Protection

Dadu4 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. As an online casino platform serving players in Malaysia, we understand how important your trust is when it comes to handling personal information responsibly.

This Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and details the types of data we collect, the purposes for collection, how we use it, and your rights as the data owner.

We encourage you to read this Privacy Policy carefully. If you have any questions after reading it, our customer support team is available via live chat 24/7.

Dadu4 only collects personal data necessary to provide a safe, seamless, and responsible service to every member. The following are the categories of data we collect:

All data is collected directly from you during registration, platform usage, or the identity verification process. We do not purchase or obtain your personal data from third-party sources without your consent.

The personal data we collect is used solely for legitimate purposes directly related to the provision of dadu4 services. The following are the primary purposes for which data is used:

• Identity verification and fraud prevention: Ensuring every member is a genuine individual eligible to use the platform, and preventing any fraudulent activity or money laundering.
• Financial transaction processing: Enabling deposits and withdrawals to be processed quickly and securely to the correct account.
• Account management: Maintaining your account records, sending account-related notifications, and enabling secure access to the platform.
• Legal compliance: Meeting the reporting and record-keeping requirements set out under applicable Malaysian law.
• Responsible gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.
• Service improvements: Analysing platform usage patterns to enhance the overall user experience.
• Service communications: Sending you important account-related information, security updates, and relevant promotions.

Dadu4 does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may need to share some of your information with the following parties:

• Payment service providers: Transaction information required to process your deposits and withdrawals is shared with payment service providers that have undergone rigorous security assessments by dadu4.
• Game software providers: Minimum technical data required to ensure proper game functionality is shared with game software providers integrated with our platform.
• Legal authorities: dadu4 will disclose personal data to Malaysian authorities if required to do so by law, court order, or valid legal process.
• Anti-fraud authority: To prevent financial fraud and money laundering, certain information may be shared with recognized fraud detection bodies or systems.

All third parties receiving your personal data are required to comply with strict data protection standards and may only use that data for agreed purposes. dadu4 ensures every data-sharing agreement is governed by legally binding confidentiality terms.

Protecting your personal data is a responsibility we take very seriously. dadu4 implements a range of technical and organisational security measures to ensure your data is always protected from unauthorised access, loss, or misuse.

Key security measures we implement include:

• 256-bit SSL Encryption: All data communications between your device and dadu4 servers are encrypted using the latest TLS protocol.
• Secure integrated servers: Data is stored in data centers protected by strict physical and digital access controls.
• Internal access controls: Only staff who require access to specific data to perform their duties are permitted to do so.
• Continuous monitoring: Our security systems monitor suspicious activity around the clock and respond immediately to any detected threats.
• Two-factor authentication (2FA): Members can enable two-factor authentication for an added layer of account security.
• Regular security audits: dadu4 conducts regular security audits and penetration tests to identify and address any system vulnerabilities.

Dadu4 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how members use the platform so we can make continuous improvements.
• Functional Cookies: Saving your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Used to analyze overall platform traffic patterns and usage for service improvement purposes.

You can manage or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the dadu4 platform.

As a dadu4 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). dadu4 fully respects these rights and will facilitate their exercise.

Dadu4 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration your account is active, plus any additional period required to fulfill legal obligations.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysia's financial legal requirements.
• Identity verification data (KYC): Retained for a minimum of five (5) years after account closure for anti-money laundering compliance purposes.
• Support communication logs: Retained for two (2) years for quality control and dispute reference purposes.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.

When your personal data is no longer needed, we will securely delete it or anonymize it using industry-approved methods.

The dadu4 platform may contain links to third-party websites or services such as game providers. This Privacy Policy applies solely to the dadu4 platform and does not cover the privacy practices of any third-party websites.

We are not responsible for the privacy policies or content of third-party websites. We encourage you to read the Privacy Policy of each website you visit independently from the dadu4 platform.

Dadu4 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology requirements, or applicable laws. Members will be notified of any significant changes via in-platform notifications or email.

The "Updated" date at the top of this page will always reflect when this Privacy Policy was last revised. Your continued use of the dadu4 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the dadu4 Data Protection Officer team through the following channels:

• Live Chat: Available 24/7 directly within the dadu4 platform — the fastest way to get a response.
• Email: [email protected] — for written requests relating to personal data.

We are committed to responding to all privacy-related inquiries within 14 business days. For more complex requests such as data deletion or data access, we will inform you of a more precise timeline upon receiving your request.

For more information on your rights and responsibilities as a platform user, please also refer to Terms and Conditions and the page Responsible Gaming us.